I can safely say I have never experienced worse in my life when we eventually got off the plane I didn't know whether or not to kiss the ground that I actually made it to Florida in one piece!
Now 12am Stepping outside the terminal and the humid heat hits you! Yep were definitely in the US, spot the Irish were all standing round with hoodies on in the sweltering heat!
We were taxied from the airport to our Apartments to be met by our landlord Francis who showed us around and brought us to Walmart to get bedclothes and food! Straight to bed for all 6 of us after that day of traveling! My apartment is pretty big considering I share with five other irish interns. We quickly settled in on our first night and as we say in Ireland “we hit the hay” after the exhausting trip we had just completed. Having the weekend off to recharge and find our way about West Palm was perfect because Monday morning came fast.
Our first day in Club at Ibis was nerve wrecking, getting ready for work was like your first day in school. Thankfully Ibis provide transport for all their interns from our apartments to the club therefore that alleviates a lot of stress about how we’re going to get to work! Everyone meets at the mailboxes in the morning to catch the bus, on the Monday it was like a mob of international students buzzing with excitement to finally get to explore Florida and our new jobs in the club. As we pull up to Ibis we are met with a huge entrance surrounded in manicured lawns. Seeing pictures of the landscape does not give it justice, the sheer beauty of the club surrounded in golf courses and ponds it really does look like paradise.
We’re met by the human resource manager Mandy Long as we get off the bus it was nice to see a familiar face well especially in the flesh as she had spoke to us all via Skype. We went to the orientation room and took our assigned seats, there in front of us included a welcome pack and our name badges. The purpose of the day was to meet various key members of staff as well as getting to know the rest of the international interns. We spent the next five days in training learning various types of service with Michael. An important aspect of the training included memorizing the Ibis core values also known as the core 4 which include:
I-Insist on excellence
B-Be a team player
I-Integrity in everything
Ibis have an incentive program in which they award staff members who do whatever it takes to deliver the Ibis experience, staff are given Ibis bucks. The manager then notifies HR and these bucks are put on your record, the staff with the most bucks are then added to a raffle to win prizes. This is an excellent way to motivate staff to work hard, I received my first Ibis buck on the second day for remembering the Core 4!